What are instalment tickets?

You pay an initial deposit by booking your ticket(s), and then the rest of the instalment amounts will be automatically debited from your credit/debit card on the specified dates. You'll be able to see the dates in the ticket description.

Please note that only one credit/debit card can be registered per account. If you purchase further instalment plan tickets on a new credit/debit card, all your instalment tickets will be debited from the new card. This only affects instalment plan tickets.

If a payment cannot be taken for any reason, the instalment plan is void and you are given a period during which you can pay the full remaining balance on your account. TicketSellers will send you a reminder email a week before each payment is due. It is your responsibility to keep your email address up to date on our site.

Failing to pay the full balance before the deadline renders your tickets invalid and all payments up to that point will be lost.

Instalment tickets are non-refundable, as per our Terms and Conditions agreed to upon purchase.

To update any card details prior to a payment deadline, please click here.

If you want to cancel an instalment, we can cancel any future payments from being taken. However, this would result in you losing any funds paid towards the tickets so far. For more information, click here.
 

Still need help? Please contact us here