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TheTicketSellers Help Centre
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FAQs
I can no longer go - can I get a refund?
How do I resell my ticket and when do I get refunded?
Booking Protection - What is it and how do I apply for a refund?
and 8 more ...
My tickets
I need to change the name on my ticket, how can I do this?
I can't find my ticket
When will my tickets arrive?
and 7 more ...
My TicketSellers Account
My account email address is wrong, what can I do?
Do I have an account with TicketSellers? How do I log in?
How do I change my password?
Ticket types
What are instalment tickets?
Deposit tickets (Split payment tickets, or deposit/balance)
How do I get a Personal Assistant (Carer) ticket?
Refunds, resale and fees
I can no longer go - can I get a refund?
Booking Protection - What is it and how do I apply for a refund?
Can I add Booking Protection after placing my order? Can I cancel my Booking Protection?
and 3 more ...
Other
How do I buy a ticket?
Why has my transaction failed?
Can we arrive at the event separately?
and 1 more ...
Promoter Help
Getting Setup
Listing Events
Tickets / Amendments
and 30 more ...