Boomtown - How do instalments tickets work?

Instalment tickets allow you to split the payments for adult entry tickets into smaller, more manageable chunks.

An initial deposit is required followed by further payments on the dates specified upon purchase. Please note the amount and dates of the payments may vary between ticket tiers, so be sure to check this before purchasing!

Please also note that only one credit/debit card can be registered per account. If you purchase further instalment plan tickets on a new credit/debit card, all your instalment tickets will be debited from the new card. This only affects instalment plan tickets.

If a payment cannot be taken for any reason, the instalment plan will be cancelled and you will have fourteen days to pay the remaining balance on your account. Ticket Sellers will send you a reminder email a week before each payment is due. It is your responsibility to keep your email address up to date on our website.

If your card has expired or has been stolen, or if you want the amount to be taken from a different card, you will need to change the payment details. To update any card details prior to a payment deadline, please log in to your account and click ‘Update payment details’.

Failing to pay the full balance within fourteen days of a missed instalment payment renders your tickets invalid and all payments up to that point will be lost and no refunds will be issued, as per Boomtown's terms and conditions, which can be found here.

Still need help? Please contact us here.