Organiser - Special features

How can I add carbon offsetting to my ticket page?

Ticketsellers has an ongoing relationship with Ecolibrium (https://ecolibrium.earth/energy-revolution/)one of their key projects being Energy Revolution. We have made it even easier to add carbon balancing to your ticket page. Simply go to your event's control panel, go to edit event - either via the pencil or under Manage event > edit event details, and click through to the second page to view this: Then this option will appear on your ticket page!

What is an order confirmation email?

An order confirmation is an email that is sent from the supplier to the customer which confirms that the order has been received and accepted. It also contains important transaction details, such as delivery address, items purchased, amount paid, and more. Customising order confirmation emails can be useful for events (especially festivals) to clearly communicate all important information to customers. To start customising, please head onto your control panel and select the event you require, ...

What is a Promo Code

The term Promo Code is used to refer to a code that customers can type into a box on the event page and it brings up specific tickets that were previously unavailable. For a customer to use a promo code you will need a ticket set-up with them, then they can type the code into the box at the bottom of your event: How to add Promo Codes Once logged in to your organiser account, find the event you wish to add a promo code to, from here you will need to create the ticket you want the code app...

How do I create discount codes and one-time links?

Discounted tickets can be uploaded as a new ticket type available to anyone (concession, Early Bird). However, if you want to limit who has access to the discounts, you can set up a promo code. To do this, you will need to log into your promoters account and select your event. Add the new ticket type and fill in all the information, then at the bottom of the page, you will see the ‘Special Offer Codes’ option. Click on the green plus and enter the code you want customers to use. Please note: you...

What are promo codes and one-time links?

A promo code is used to display additional, discounted tickets you may not want the general public to have access to. They are a good tool to help you promote your event as well, offering discounts to customers. Promo codes could be set up for countless offers, such as newspaper or radio promotions, resident discounts, birthday offers and so on. The promo code itself can be anything you wish, you can get really creative! The method above allows unlimited access to your promo code ticket, so it ...