Tokyo World - I bought my ticket from a friend, can you help?

If you have bought tickets unofficially from someone you know or someone on social media, there is no way for us to stop them from using the ticket(s) or selling the same ticket to multiple people. 

The first scanned ticket to arrive at the event will be allowed entry; any subsequent ticket with the same barcode will be denied access. Please treat your ticket as you would cash, and do not post images of your barcode on social media.

Do not buy tickets from other third party sources, as we cannot ensure these tickets are genuine. We recommend only buying from official ticketing agencies, as you will not be allowed onsite if your barcode has already been used upon arrival to the event. Invalid or duplicate barcodes will not be allowed entry into the festival site.

Still need help? Please contact us here.