What is Shambala's refund policy?

Shambala Festival entry tickets are refundable up to 4 weeks ahead of the opening date of the event, with the exception of instalment plans  which are non-refundable unless fully paid off.

All refunds are face value (minus booking and transaction charges), and are subject to a £5 admin fee. 

Refunds are only available up until 4 weeks prior to the opening date of the event. 

To request a refund, please contact us here.