Why has my transaction failed?
If you have tried to purchase tickets but your payment has been declined, or an error message has appeared, please check the following:
- Has the payment gone through with your bank? If so please contact us here (https://www.theticketsellers.co.uk/contact/)
- Did you enter the correct name on the card? This may be a slightly different name to the one you use on your account (for example Kate Smith may be Katherine Smith, or Miss K Smith)
- Do you have sufficient funds on the card? Some...