Shambala - How do I change the name on my ticket?

You are able to change the names on your tickets by logging into your account here. Click on the green button as shown below to edit ticket holder information.

Once you've done this, it may take a couple of hours for the barcode to regenerate and then it will be sent via email to the account holder. If your ticket is for someone else, you will need to forward the updated barcode to the new ticket holder.

You can change the names on your tickets anytime up until the beginning of the festival.

Still need help? Please contact us here.