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How to customise the customer order confirmation email
Please click here (https://www.theticketsellers.co.uk/sell_tickets/) to log i...
Updated:
Oct 21, 2022
Home -> Promoter Help -> Listing Events
How can I start to analyse my customer sales data?
We have several tracking tools available, many of which are under the Sales t...
Updated:
Oct 21, 2022
Home -> Promoter Help -> Reporting
How much will you charge me to sell my tickets on your website?
It is completely free to sell your tickets on our website as we take our fee ...
Updated:
Oct 21, 2022
Home -> Promoter Help -> Getting Setup
I need to cancel my event, what do I do?
Please contact us here (https://www.theticketsellers.co.uk/contact/), as soon...
Updated:
Oct 21, 2022
Home -> Promoter Help -> Listing Events
Integrating Google Analytics
1. Creating a new property To use Google Analytics with TicketSellers you wi...
Updated:
Oct 21, 2022
Home -> Promoter Help -> Marketing integrations
What is a Promo Code
The term Promo Code is used to refer to a code that customers can type into a...
Updated:
Oct 21, 2022
Home -> Promoter Help -> Special features
How do I resell my ticket and when do I get refunded?
Resale through TicketSellers For some events, you’ll be able to securely res...
Updated:
Jul 13 (8 months ago)
Home -> Refunds, resale and fees
How do I resell my ticket and when do I get refunded?
Twickets resale Full information can be found here (https://theticketsellers...
Updated:
Nov 14 (4 months ago)
Home -> FAQs
I can no longer go - can I get a refund?
Most of the time, our events don’t offer refunds unless they have to cancel o...
Updated:
Oct 11 (5 months ago)
Home -> FAQs
How do I create discount codes and one-time links?
Discounted tickets can be uploaded as a new ticket type available to anyone (...
Updated:
Oct 21, 2022
Home -> Promoter Help -> Special features
What are instalment tickets?
Instalment tickets allow you to spread the cost of a ticket over a period of ...
Updated:
Oct 23 (5 months ago)
Home -> Ticket types
Part payment ticket options: Instalment tickets and deposit/balance.
On your higher priced tickets you may wish to offer your customers some payme...
Updated:
Oct 21, 2022
Home -> Promoter Help -> Listing Events
What is your refund policy?
Tickets are non-refundable unless the event is cancelled/postponed, or you ha...
Updated:
Oct 11 (5 months ago)
Home -> Refunds, resale and fees
I can no longer go - can I get a refund?
Most of the time, our events don’t offer refunds unless they have to cancel o...
Updated:
Oct 11 (5 months ago)
Home -> Refunds, resale and fees