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How to customise the customer order confirmation email

Please click here (https://www.theticketsellers.co.uk/sell_tickets/) to log i...
Home -> Promoter Help -> Listing Events

How can I start to analyse my customer sales data?

We have several tracking tools available, many of which are under the Sales t...
Home -> Promoter Help -> Reporting

How much will you charge me to sell my tickets on your website?

It is completely free to sell your tickets on our website as we take our fee ...
Home -> Promoter Help -> Getting Setup

I need to cancel my event, what do I do?

Please contact us here (https://www.theticketsellers.co.uk/contact/), as soon...
Home -> Promoter Help -> Listing Events

Integrating Google Analytics

1. Creating a new property To use Google Analytics with TicketSellers you wi...
Home -> Promoter Help -> Marketing integrations

What is a Promo Code

The term Promo Code is used to refer to a code that customers can type into a...
Home -> Promoter Help -> Special features

How do I resell my ticket and when do I get refunded?

Resale through TicketSellers For some events, you’ll be able to securely res...
Home -> Refunds, resale and fees

How do I resell my ticket and when do I get refunded?

Twickets resale Full information can be found here (https://theticketsellers...
Home -> FAQs

I can no longer go - can I get a refund?

Most of the time, our events don’t offer refunds unless they have to cancel o...
Home -> FAQs

How do I create discount codes and one-time links?

Discounted tickets can be uploaded as a new ticket type available to anyone (...
Home -> Promoter Help -> Special features

What are instalment tickets?

Instalment tickets allow you to spread the cost of a ticket over a period of ...
Home -> Ticket types

Part payment ticket options: Instalment tickets and deposit/balance.

On your higher priced tickets you may wish to offer your customers some payme...
Home -> Promoter Help -> Listing Events

What is your refund policy?

Tickets are non-refundable unless the event is cancelled/postponed, or you ha...
Home -> Refunds, resale and fees

I can no longer go - can I get a refund?

Most of the time, our events don’t offer refunds unless they have to cancel o...
Home -> Refunds, resale and fees