If you have tickets to an event and the tickets are in the form of an e-ticket code there is no need to change the name on the ticket, however please ensure that whoever attends at the event has the booking details (the name and postcode of the booker, and the e-ticket code)
If you have tickets to a larger event such as a festival, you are often able to change the names on your tickets. To check whether your ticket names are editable, please log into your account here. If your tickets are editable, there will be a green box saying ‘Edit ticket holder details’.
If there is no green box, this means that it may not be an entry requirement to have names that match the names on your tickets, and all tickets booked will default into the name of the lead booker. If this is the case, there is no further action to take, just ensure you have your ticket(s) printed or downloaded and enjoy the show!
Still need help? Please contact us here